Ex-spl commissioner of Delhi police made DERC ombudsman
New Delhi Feb 20PTI Delhis power regulator DERC has appointed Delhi Polices former Special Commissioner Pardeep Kumar Bhardwaj as its ombudsman to examine grievances of the citys electricity consumers A 1987-batch IPS officer of the AGMUT cadre Bhardwaj had earlier held several prestigious posts in the central government and had retired as a special commissioner of Delhi Police He was administered the oath of office by the Delhi Electricity Regulatory Commission Chairman Justice Retd Shabihul Hasnain earlier this week said a DERC statement The institution of the Electricity Ombudsman was established by the Commission under the provisions of Sections 425 and 426 of the Electricity Act 2003 and the DERC Forum for redressal of grievances of the consumers and ombudsman Regulations 2018 Four consumer grievances redressal forum CGRF one each for consumers of discoms BSES Rajdhani Power Ltd BRPL BSES Yamuna Power Ltd BYPL Tata Power Delhi Distribution Ltd TPDDL and New Delhi Municipal Council NDMC have been functioning since 2004 Any aggrieved electricity consumer may approach the appropriate forum seeking redressal of his grievance related to metering billing grant of a new connection disconnection reconnection change of name of the registered consumer But these forums cannot be moved in matters related to the unauthorised use or theft of electricity and meter tampering among others The consumers who are not satisfied with the decision of the CGRF can approach the DERC ombudsman who acts as an appellate authority over the CGRF the statement said PTI VIT RAX RAX
New Delhi Feb 20PTI Delhis power regulator DERC has appointed Delhi Polices former Special Commissioner Pardeep Kumar Bhardwaj as its ombudsman to examine grievances of the citys electricity consumers A 1987-batch IPS officer of the AGMUT cadre Bhardwaj had earlier held several prestigious posts in the central government and had retired as a special commissioner of Delhi Police He was administered the oath of office by the Delhi Electricity Regulatory Commission Chairman Justice Retd Shabihul Hasnain earlier this week said a DERC statement The institution of the Electricity Ombudsman was established by the Commission under the provisions of Sections 425 and 426 of the Electricity Act 2003 and the DERC Forum for redressal of grievances of the consumers and ombudsman Regulations 2018 Four consumer grievances redressal forum CGRF one each for consumers of discoms BSES Rajdhani Power Ltd BRPL BSES Yamuna Power Ltd BYPL Tata Power Delhi Distribution Ltd TPDDL and New Delhi Municipal Council NDMC have been functioning since 2004 Any aggrieved electricity consumer may approach the appropriate forum seeking redressal of his grievance related to metering billing grant of a new connection disconnection reconnection change of name of the registered consumer But these forums cannot be moved in matters related to the unauthorised use or theft of electricity and meter tampering among others The consumers who are not satisfied with the decision of the CGRF can approach the DERC ombudsman who acts as an appellate authority over the CGRF the statement said PTI VIT RAX RAX
