Bangalore (Karnataka) [India], September 8 (ANI/NewsVoir): Hiver, the world's first Gmail-based customer service platform, has launched its own knowledge base portal that helps companies build, host, and manage commonly asked customer queries in one centralized location. With Hiver's knowledge base, companies can offer more reliable and efficient self-service capabilities, which in turn positively impacts customer satisfaction.
Google has shut down its messaging service – Google Hangouts. Now Google Workspace users can use Google’s default messaging app – Google Chat instead. Simply put, Google Hangouts has been replaced by Google Chat. Google Hangouts App Removed From Play Store And Apple App Store Google started Google Hangouts in 2013 as a Google+ feature. […]
Bangalore (Karnataka) [India], March 25 (ANI/NewsVoir): Hiver - the world's first helpdesk designed for Google Workspace - has announced the launch of its new Live Chat functionality. Now teams using Hiver can interact with customers in real-time and provide instant support - right from Gmail.
Bengaluru (Karnataka) [India], December 22 (ANI/NewsVoir): Get It Made, a manufacturing-as-a-service company, started using Hiver - the world's first helpdesk designed for Google Workspace.