Mumbai Maharashtra India NewsVoir HDFC ERGO General Insurance Indias leading non-life insurance company in the private sector announced the launch its full-fledged Hindi website on Tuesday September 14th 2021 to commemorate the Hindi Day 2021 Hindi Bhasha Divas With this HDFC ERGO General Insurance has entered the league of a few brands offering a bi-lingual website English Hindi A digital-first Company HDFC ERGO has always focused on digitally enabling consumers across the country and ensuring their services are made easily available understandable According to a report published by KPMG 521 million speakers use Hindi as their primary language and 39 use the language while accessing the internet Therefore the content of the website has been made available in Hindi to ensure the majority of the countrys population can understand and access their products and services with ease Speaking about the launch of the website in Hindi Mr Mehmood Mansoori President Shared Services Online Businesses said We have seen great adoption of digital self-service by our customers with 60 requests being serviced digitally Our focus now is to reach out and service more and more customers digitally in tier2 and tier 3 cities Making content available in regional languages is another step in this direction Soon our website will be available in other languages too To cater to Tier 2 3 cities and towns digitally we had launched host of our services on WhatsApp Telegram and we have seen great adoption of these platform especially in these markets Soon we shall make services available in Hindi and other regional languages on these chat platforms too The company is hopeful that this will not only help consumers in better understanding their products services but will also aid in creating heightened awareness and knowledge about insurance Consumer can simply logon to wwwhdfcergocomhindiml to access the website in Hindi The services on WhatsApp too will also be offered in Hindi soon for the consumer In the next few months HDFC ERGOs website WhatsApp services will be made available in more regional Indian languages catering to the vast multi-lingual Indian population and further better the customer service experience About HDFC ERGO HDFC ERGO General Insurance Company is a joint venture between HDFC Ltd and ERGO International AG the primary insurance entity of the Munich RE Group of Germany HDFC ERGO is one of Indias largest non-life insurance company in the private sector A digital-first company transforming into an AI-first company HDFC ERGO is a leader in implementing technology to offer consumers the best-in-class service experience The company has created a stream of innovative new products as well as services using technologies like Artificial Intelligence AI Machine Learning ML Natural Processing Language NLP Robotics and IBM Watson HDFC ERGO offers a range of general insurance products and has a completely digital sales process with 93 of retail policies issued digitally The self-help tech platform developed by HDFC ERGO has empowered the customers to avail 58 of the services virtually in a self-help mode on a 24x7 basis with 40 of the customer requested services digitally The Company offers a complete range of General Insurance products including Health Motor Home Travel Agriculture Credit Cyber and Personal Accident in the retail space along with Property Marine Engineering Marine Cargo Group Health and Liability Insurance in the corporate space Be it unique insurance products integrated customer service models top-in-class claim processes or a host of technologically innovative solutions HDFC ERGO has been able to delight its customers at every touch-point and milestone to ensure consumers are serviced in real time Please log on to wwwhdfcergocom for more information on HDFC ERGO and the products and services offered by the Company PWR PWR

Mumbai (Maharashtra) [India], September 22 (ANI/NewsVoir): HDFC ERGO General Insurance, India's leading non-life insurance company in the private sector, announced the launch its full-fledged Hindi website on Tuesday, September 14th, 2021 to commemorate the Hindi Day 2021 (Hindi Bhasha Divas).