Slacks new generative AI features include thread summaries and conversational search For HR departments, conversational AI solutions could automate simple tasks like onboarding and employee verification, helping teams to focus on more meaningful activities. Additionally, bots built with conversational AI technology ChatGPT App can be utilized to deliver rapid assistance and guidance to remote, in-house, […]

120+ Chatbot Statistics for 2024 Already Mainstream It harnessed the LLM in such a way that if a virtual agent receives a question it hasn’t had training to handle, generative AI provides a fallback response. Elsewhere, a Japanese telecoms provider is trialing a similar software that modifies the tone of irate customers. OpenAI demonstrated earlier […]